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Terms Conditions

Terms and Conditions

By accessing and using the services provided by PT Inti Pangan Ekatama through intipangan.com, including purchases of WEMEAL Self Heating Food and other products, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.


Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not engage in activities that could harm the website, interfere with its functionality, or compromise its security.


Product Orders and Payments

When placing an order for WEMEAL or other products, you agree to provide accurate and complete information. All prices, product availability, and order details are subject to change without prior notice.

Payments must be completed using the available payment methods. We reserve the right to refuse or cancel orders if fraudulent or suspicious activity is detected.


Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on location, courier conditions, and external factors beyond our control. We are not responsible for delays caused by third-party delivery services.


Returns and Refunds

Returns or refunds may be requested only for valid reasons, such as damaged or incorrect items. Requests must be submitted through our official customer support channels. All approved refunds will follow the applicable procedures and timelines.


Intellectual Property

All content on this website, including text, images, logos, and product information, is the property of PT Inti Pangan Ekatama. Unauthorized reproduction, distribution, or modification of any materials is prohibited.


Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or services. All products should be used following the provided instructions for safety and proper results.


Third-Party Services

We may use third-party services such as couriers, payment gateways, or analytics providers. Each third party has its own policies and terms. We are not responsible for actions taken by these external partners.


Governing Law

These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes will be resolved through applicable legal procedures within Indonesian jurisdiction.


Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Headquarter and Factory, PT Inti Pangan Ekatama
Kompleks Pergudangan Meiko Abadi V, Pabrik C27 dan C28
Binangun, Desa Wadungasih, Kecamatan Buduran
Kabupaten Sidoarjo, Jawa Timur 61252

WhatsApp: +62 878 5846 0680
Email: admin@intipangan.com


Updates to These Terms

We may revise these Terms and Conditions periodically to reflect changes in policies, services, or legal requirements. Any updates will be posted on this page along with the adjusted “Last Updated” date.